Telemedicine Services Provided by Teladoc™2023-12-18T16:03:52-05:00
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Telemedicine Services Provided by Teladoc

Access care whenever you need it for a $0 copay!

A convenient, cost-saving care option

Prominence Health Plan members can get access to U.S.-board-certified doctors and therapists by phone or video — 24 hours a day, every day of the year — from the safety of home.

Telemedicine services provided by Teladoc will be covered at no cost through a $0 copay.

Anytime, anywhere

Teladoc does not replace a primary care physician. It is a convenient and affordable option that allows members to talk to a doctor who can diagnose, recommend treatment and prescribe medication, when appropriate, for many medical issues including:

  • Sinus problems
  • Bronchitis
  • Allergies
  • Cold and flu
  • Respiratory infection
  • Ear infection
  • Pink eye

Access care for behavioral health issues

If the challenges of everyday life or dealing with the currrent pandemic are affecting your well-being, talking to a therapist can help you regain your sense of health and happiness. Teladoc’s licensed therapists are available seven days a week. Choose one that’s right for you, pick a convenient time and then have a private conversation from your home or anywhere you feel comfortable.

Teladoc therapists can help treat:

  • Anxiety
  • Depression
  • Stress/Post Traumatic Stress Disorder (PTSD)
  • Panic disorder
  • Family and marriage issues

Register for an account today!

It’s quick and easy to set up an account online or over the phone.

Prepare for your visit

Download this checklist to help you prepare for your teledoc visit:

Teladoc Checklist

Teladoc Checklist (Spanish)

Compare your options

The convenient choice
Family Doctor
The in-office choice
Urgent Care / ER
The emergency choice
Talk to a doctor in minutes Long-term relationship Treats serious or acute conditions
Visit by phone or video Periodic checkup some urgent issues — telemedicine may be available Long wait times
Available 24/7/365 anywhere Must leave home or work — telemedicine may be available Must leave home or work
Get some prescriptions More prescriptions but may not be available for days High cost of care
Cannot treat more severe medical conditions Treats more severe and long-term issues Best for emergency issues

Need More Information?

Learn more at

Teladoc is the first and largest telehealth provider in the nation and was founded in 2002. All providers are U.S. board-certified doctors who will be able to resolve many medical issues via phone, online video or mobile app, 24 hours a day, every day of the year. Learn more at

Last update 9/27/2021

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